Frequently Asked Questions
Quick answers to the most common questions about TrueLine
General
What is TrueLine?
TrueLine is an AI-powered sports betting analytics platform. It helps you track your bets, analyze your performance, compare odds across sportsbooks, detect winning and losing patterns, and receive AI-generated recommendations — all in one place.
Is TrueLine a sportsbook?
No. TrueLine is a tracking and analytics tool only. We do not accept, process, or facilitate any wagers. You place bets through your own sportsbook accounts and use TrueLine to log and analyze them.
What sports are supported?
TrueLine supports NFL, NBA, MLB, NHL, NCAAF, NCAAB, MMA/UFC, Soccer (MLS, EPL), Tennis, and Golf. You can log bets on any sport using the "Other" category.
Do I need to be in a legal sports betting state/province?
TrueLine is a data analytics tool and can be used from anywhere. However, you are solely responsible for ensuring that your sports betting activity complies with the laws of your jurisdiction.
Pricing & Plans
How much does TrueLine cost?
TrueLine offers three plans: Free (10 bets, basic analytics), Pro ($29 CAD/month, unlimited bets + advanced analytics), and Elite ($79 CAD/month, everything in Pro + AI insights, advanced filters, CSV export, and priority support).
Can I try it before paying?
Yes! Every account starts with 10 free bets. No credit card required. This gives you a full taste of the platform before deciding to upgrade.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time by emailing support@truelinebets.com. Your access continues until the end of your current billing period.
Do you offer annual pricing?
Not yet, but annual plans with a discount are on our roadmap. Sign up for Pro or Elite monthly and you'll be the first to know when annual plans launch.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.
Features
How does AI pattern detection work?
Once you have 8+ settled bets, TrueLine analyzes your betting history across dimensions like sport, market type, odds range, sportsbook, and day of week to find statistically significant patterns — both winning edges and losing leaks.
What are AI Picks?
AI Picks match your proven winning patterns against live games. When today's matchups align with patterns where you've historically had an edge, they're surfaced as recommendations with confidence scores.
How accurate are AI recommendations?
AI Picks are statistical pattern matches, not predictions. They show you where today's games align with your historical strengths. Past performance doesn't guarantee future results — always use your own judgment.
How does live odds comparison work?
The Live Odds page pulls real-time lines from major sportsbooks via The Odds API. Best prices are highlighted in green so you can spot line shopping opportunities instantly.
Can I track parlays and teasers?
Yes. When logging a bet, select "Parlay" or "Teaser" as the market type. Your analytics will break down performance by market type so you can see how each bet type performs.
Account & Data
Is my betting data private?
Yes. Your data is stored with row-level security, meaning only your authenticated account can access your records. We never share individual user data with third parties.
Can I export my data?
CSV export is available on the Sharp plan. We're working on making this available more broadly.
How do I delete my account?
Email support@truelinebets.com and we'll delete your account and all associated data within 30 days.
What happens to my data if I cancel?
Your data remains available as long as your account exists. If you cancel a paid plan, you'll retain read access to your data but won't be able to log new bets beyond the free tier limit.
Responsible Gambling
Does TrueLine promote gambling?
No. TrueLine is a data analytics tool designed to help bettors make more informed decisions. We encourage responsible gambling and tracking your activity so you have full visibility into your betting behavior.
Where can I get help with problem gambling?
If you or someone you know has a gambling problem, please contact: National Council on Problem Gambling at 1-800-522-4700 (US), ConnexOntario at 1-866-531-2600 (Ontario), or visit your local responsible gambling support organization.
What's the bankroll percentage warning?
When logging a bet, if your stake exceeds 10% of your bankroll, TrueLine shows a warning. Most professional bettors risk 1-5% per bet to manage risk. This is informational only — the choice is always yours.